Thank you for shopping with Srinivas Ganesh Merch Store. This Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order, you agree to the terms outlined below.

Made-to-Order Products

All products sold on this storefront are made-to-order. This means that once your order is placed, production begins shortly after.

Because each item is produced specifically for you:

• Orders cannot be cancelled once production begins
• Changes to size, color, or address may not be possible after ordering
• Processing times may vary depending on demand

We recommend reviewing your order carefully before placing it.

Order Processing Time

Orders are processed within 2 to 5 business days after they are placed.

Processing includes:

• Order verification
• Product manufacturing
• Quality check
• Packaging

Processing times may increase during:

• High demand periods
• Holiday seasons
• New product launches
• Unforeseen operational delays

If there is a significant delay, we will notify you via email.

Shipping Time

Once your order is processed and shipped, estimated delivery times are:

India: 3 to 7 business days after dispatch

Delivery times are estimates and may vary depending on:

• Delivery location
• Courier partner
• Weather conditions
• Local delivery restrictions

Please note that delivery timelines are not guaranteed.

Shipping Charges

Shipping charges are calculated at checkout unless stated otherwise.

Shipping charges:

• Are non-refundable
• Apply to returns and exchanges unless the item is defective or incorrect

Any additional shipping costs due to incorrect address or failed delivery attempts may be charged to the customer.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS. Please allow up to 24 hours for tracking updates to appear. If you do not receive tracking details within a reasonable timeframe, please contact: support@madeformerch.com

Delivery Delays

Delivery delays may occur due to factors outside our control, including:

• High order volume
• Courier partner delays
• Weather conditions
• Natural disruptions
• Remote delivery locations
• Public holidays

madeForMERCH is not responsible for delays caused by courier partners or external factors.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

• We may not be able to modify the address after order placement
• Delivery delays may occur
• Additional shipping charges may apply

madeForMERCH is not responsible for orders delivered to incorrect addresses provided by customers.

Failed Delivery Attempts

If delivery fails due to:

• Customer unavailable
• Incorrect address
• Refused delivery

The courier may attempt redelivery or return the item. Additional shipping charges may apply for re-shipping the order.

Lost or Stolen Packages

Once an order is marked as delivered by the courier, madeForMERCH is not responsible for lost or stolen packages.

If your order is marked as delivered but you have not received it:

• Check with neighbors or security
• Contact the courier partner
• Contact us for assistance

We will try to help where possible.

International Shipping

Currently, we primarily ship within India. International shipping availability may vary depending on location.

International orders may be subject to:

• Customs duties
• Import taxes
• Local handling charges

These charges are the responsibility of the customer.

Contact

If you have any questions about shipping, you can contact us at: support@madeformerch.com.

We’re happy to help.